Service

  • Our company has a dedicated servic team to support all the partners. Based on our experienced engineers, Karchun can provide the lifetime service for all our products, and we promise to response any matter within one day.
  • 卖方响应时间:≤12小时
  • 维修人员到达现场时间:≤48小时
  • 解决故障时间:≤96小时
  • 免费提供现场培训
  • 其培训内容至少包括设备的基本原理、安装、操作使用和日常保养维修等
  • 提供免费的软件升级,免费的技术支持。